The Eternal E-Customer: How Emotionally Intelligent Interfaces Can Create Long-Lasting Customer Relationship

Name: The Eternal E-Customer: How Emotionally Intelligent Interfaces Can Create Long-Lasting Customer Relationship
Author: /author/%E9%9B%B7%E8%92%99%E5%BE%B7%C2%B7%E5%BA%93%E8%8C%A8%E9%AD%8F%E5%B0%94_(%E5%A5%87%E7%82%B9%E8%BF%AB%E8%BF%91)

by 雷蒙德·库茨魏尔