David Maister

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Een echte professional: Over de moed om goed te zor …

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Management of owner-operator fleets

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Management van professionele organisaties

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Managing the Professional Service Firm

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Practice What You Preach!: What Managers Must Do to …

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Practice What You Preach : What Managers Must Do to …

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Strategy and the fat smoker : doing what's obvious …

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The Trusted Advisor

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True Professionalism: The Courage to Care About You …