The Eternal E-Customer: How Emotionally Intelligent Interfaces Can Create Long-Lasting Customer Relationship

Name: The Eternal E-Customer: How Emotionally Intelligent Interfaces Can Create Long-Lasting Customer Relationship
Author: /author/Raymond_Kurzweil_(Humanit%C3%A9_2.0_%3A_la_bible_du_changement)

by Raymond Kurzweil