Jak překonat nesouhlas: Zásady vyjednávání s lidmi, s nimiž nelze vyjednávat

Blurb

Getting Past NO, first published in September 1991 is a reference book on collaborative negotiation in difficult situations. As a negotiating style, it is neither aggressively competitive nor accommodating and cooperative, but both aggressively cooperative. This book is the sequel to Getting to YES. It is written by William L. Ury and revised in March 2007.